Shipping and Returns

We create custom, personalized products that take time, thought, and delicate care. Turnaround time (TAT) is 1-3 weeks on all items.

Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Due to USPS shipping delays, please be sure to order time sensitive items early enough to account for any unforeseen delays.

We do not accept returns or exchanges on any personalized or customs items. However, if you receive your order, and it is damaged or defective, we will do whatever that is needed to make it right for you.

If you have any concerns about your purchase, please contact us immediately and we will do our best to resolve any issues. We want your experience with Kingdom Customs to be as positive and seamless as possible.